Retail Assistant Manager - Lead & Elevate Customer Service

J.Crew Factory; Durham (NC); On-site; USD 24,000 - 31,000; Part time

Benefits offered by this job

Discount on products

401(k) plan

Medical coverage

PTO

Job summary

J.Crew Factory in Durham, NC is seeking an Assistant Manager to join the leadership team. You will drive profitability through genuine customer connections, brand loyalty, and community engagement, while coaching the sales team for peak performance.

You’ll support the Store Director and manage daily operations, including merchandising, HR, and service. The role requires 1–2 years in retail management, a passion for fashion, and flexibility to work nights, weekends, and holidays.

Qualifications

• 1–2 years of retail management experience.
• Passion for brand, customers, and teams.
• Flexibility for nights, weekends, and holidays.

Responsibilities

• Support Store Director and Assistant Store Manager to drive profitability.
• Own designated division (visual merchandising, operations, HR, service & selling).
• Lead store operations, systems, and training for staff.

Skills

Retail management

Customer service

Brand knowledge

Job description

J.Crew Factory in Durham, NC is seeking an Assistant Manager to join the leadership team. You will drive profitability through genuine customer connections, brand loyalty, and community engagement, while coaching the sales team for peak performance.

You’ll support the Store Director and manage daily operations, including merchandising, HR, and service. The role requires 1–2 years in retail management, a passion for fashion, and flexibility to work nights, weekends, and holidays.