Retail Assistant Manager: Lead, Train & Delight Customers

F J Crew Building Contractors Ltd; Greensboro (NC); On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

60% product discount

Medical insurance

401(k) plan

Paid time off

Job summary

J.Crew Group in Greensboro, NC is seeking an Assistant Manager to lead with genuine customer connections and drive profitability while upholding the brand's standards. You will coach the sales team, support store leadership, and ensure smooth operational support to meet business goals.

You’ll oversee a designated division on the floor, participate in recruiting and training, foster teamwork, and create engaging community events.

Qualifications

• 1–2 years of retail management experience or equivalent.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds.

Responsibilities

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Brand passion

Trend awareness

Teamwork

Problem-solving

Tools

POS systems

Job description

J.Crew Group in Greensboro, NC is seeking an Assistant Manager to lead with genuine customer connections and drive profitability while upholding the brand's standards. You will coach the sales team, support store leadership, and ensure smooth operational support to meet business goals.

You’ll oversee a designated division on the floor, participate in recruiting and training, foster teamwork, and create engaging community events.