Retail Store Leader: Grow Sales, Elevate the Team

United Wireless Communications, Inc.; Chicago (IL); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Health, Dental, and Vision

STD, LTD & Life Insurance

Paid Time Off (PTO)

Employee Phone Discount on Service

Additional T-Mobile Perks

Job summary

United Wireless is seeking a Store Manager in Chicago to lead a high-performing team and deliver exceptional customer experiences. You will oversee all store operations, including staffing, scheduling, training, marketing, and asset protection, while aligning with company standards.

Responsibilities include hiring, coaching, and developing staff, driving sales performance, managing inventory and merchandising, and ensuring compliance with policies.

Qualifications

• Must be at least 18 years old.
• Authorized to work in the United States.
• High school diploma, GED, or equivalent required.
• Reliable transportation.
• Flexible schedule required.
• 1-3 years of experience in retail sales and sales management.
• Previous leadership experience within a retail environment preferred.
• Strong communication, leadership, and customer service skills.
• Ability to motivate, coach, and develop a team, work in a fast-paced environment, and manage multiple priorities.
• Ability to stand for extended periods and perform physical tasks as needed.

Responsibilities

• Lead and develop a high-performing team through coaching, feedback, recognition, and performance management.
• Provide exceptional customer service and assist with customer concerns when needed.
• Oversee staffing, scheduling, training, and employee development.
• Hire and onboard passionate individuals who align with United Wireless values.
• Drive sales performance and ensure the store meets established goals and success metrics.
• Manage store inventory, merchandising, and overall operational excellence.
• Oversee marketing initiatives and ensure promotional programs are executed appropriately.
• Support loss prevention and asset protection efforts.
• Stay current on products, services, sales strategies, and leadership practices.
• Create an inclusive and positive environment where employees feel supported and motivated.
• Follow and enforce United Wireless policies, procedures, and standards.
• Maintain a productive, customer-focused, and results-driven store environment.
• Other duties as assigned.

Skills

Leadership

Customer service

Coaching & development

Communication

Sales management

Education

High school diploma, GED, or equivalent

Job description

United Wireless is seeking a Store Manager in Chicago to lead a high-performing team and deliver exceptional customer experiences. You will oversee all store operations, including staffing, scheduling, training, marketing, and asset protection, while aligning with company standards.

Responsibilities include hiring, coaching, and developing staff, driving sales performance, managing inventory and merchandising, and ensuring compliance with policies.