Retail Assistant Manager: Lead, Coach & Drive Growth

Old Navy; Virginia Beach (VA); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Merchandise discount for our brands:

Paid Time Off

Volunteer hours

401(k) plan with company matching

Employee stock purchase plan

Medical, dental, vision and life insur

Job summary

Old Navy is seeking an Assistant Manager to set the tone for the store and lead a high-performing team. You will drive profitable sales growth through customer and product operations, merchandising, and talent development, partnering with the GM/AGM to coach Leads, Experts and Brand Associates toward a best-in-class customer experience.

You will recruit, hire, and develop Brand Associate and Expert teams, own a defined area, implement action plans, execute service leadership duties, and ensure

Qualifications

• 1–3 years of retail management experience.
• High school graduate or equivalent.
• Excellent communication and customer interaction skills.
• Ability to lift up to 30 pounds and use retail technology.

Responsibilities

• Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
• Recruit, hire and develop highly productive Brand Associate and Expert teams.
• Own assigned area of responsibility.
• Implement action plans to maximize efficiencies and productivity.
• Perform Service Leader duties.
• Ensure consistent execution of standard operating procedures.
• Represent the brand and understand the competition and retail landscape.
• Promote community involvement.
• Leverage omni-channel to deliver a frictionless customer experience.
• Ensure all compliance standards are met.

Skills

Retail management

Customer service

Communication

Team leadership

Flexibility

Education

High School diploma

Tools

POS systems

Job description

Old Navy is seeking an Assistant Manager to set the tone for the store and lead a high-performing team. You will drive profitable sales growth through customer and product operations, merchandising, and talent development, partnering with the GM/AGM to coach Leads, Experts and Brand Associates toward a best-in-class customer experience.

You will recruit, hire, and develop Brand Associate and Expert teams, own a defined area, implement action plans, execute service leadership duties, and ensure