Retail Store Manager - People & Ops Leader

Cosmoprof; Spanish Fork (UT); On-site; USD 42,000 - 58,000; Full time

Job summary

Cosmo Prof in Utah is seeking an Assistant Manager to lead store teams, drive sales and ensure exceptional customer experiences. You will support the Store Manager, hire and develop associates, and maintain brand standards across all store operations.

The role emphasizes coaching, scheduling, and performance analytics to hit KPIs, while ensuring Omni-channel fulfillment and loss prevention. Occasional coverage in other stores may be required.

Qualifications

• Minimum 3+ years retail sales or customer service experience.
• At least 1+ year of prior management experience preferred.
• Ability to lead a team and meet business objectives.
• Excellent communication and scheduling capabilities.
• Cosmetology license desirable, but not required.

Responsibilities

• Provide supervision and direction for store associates to deliver an exceptional client experience.
• Recruit, train and develop team members while maintaining policy adherence.
• Execute company processes including Omni-channel fulfillment (SFS/SDD/BOPIS).
• Manage inventory, payroll hours and store opening/closing procedures.
• Ensure safety and loss prevention by following company policies and procedures.

Skills

Leadership

Communication

Coaching

Scheduling

Customer Service

Education

High School Diploma or equivalent

Job description

Cosmo Prof in Utah is seeking an Assistant Manager to lead store teams, drive sales and ensure exceptional customer experiences. You will support the Store Manager, hire and develop associates, and maintain brand standards across all store operations.

The role emphasizes coaching, scheduling, and performance analytics to hit KPIs, while ensuring Omni-channel fulfillment and loss prevention. Occasional coverage in other stores may be required.