Retail Assistant Manager — Growth & Commission Eligible

Lunawireless; United States; On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Commission

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Donation matching

Employee discounts

Flexible schedule

Job summary

Luna Wireless in the United States is seeking a Retail Assistant Manager to lead the store team and deliver T-Mobile partner standards, driving customer satisfaction and sales performance.

You will work closely with the Store Manager to coach staff, manage daily operations, and ensure excellent service while meeting performance metrics. Flexible schedule and opportunities for advancement are available.

Qualifications

• At least 1 year of customer service and/or sales experience in a retail environment.
• Willingness to work a varied schedule including nights, weekends, and holidays.
• Ability to lead and mentor people to deliver strong results.
• Excellent communication with teammates and customers.

Responsibilities

• Infuse the store team with a passion for exceptional service and customer care.
• Ensure customer needs are met and experiences are simple and confident.
• Observe and coach Mobile Associates to improve customer interactions.
• Manage customer wait times and stay current on products, services, and promotions.
• Lead by example and stay updated on products and store leadership best practices.
• Maintain store environment quality and ensure adherence to visual standards and procedures.
• Ensure teams know store systems and communications, and help drive financial results.

Skills

Customer service

Sales experience

Leadership

Education

High School Diploma or GED

Job description

Luna Wireless in the United States is seeking a Retail Assistant Manager to lead the store team and deliver T-Mobile partner standards, driving customer satisfaction and sales performance.

You will work closely with the Store Manager to coach staff, manage daily operations, and ensure excellent service while meeting performance metrics. Flexible schedule and opportunities for advancement are available.