Retail Assistant Manager - Elevate Customer Experience

KnitWell Group; Wayne (NJ); Presencial; USD 57.079.000 - 71.349.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Opportunities for monthly bonuses

Merchandise discounts

Professional development

Community impact through philanthropic

Descripción de la vacante

LOFT stores in Wayne, NJ are seeking an Assistant Manager to uphold a high standard of customer service on the sales floor and nurture a strong team culture. You will lead by example, coach associates, and collaborate with leadership to drive store performance.

The role emphasizes hospitality, omnichannel excellence, and talent development, with regular/full-time scheduling and a competitive benefits package.

Formación

• 1+ year retail management experience (preferred).
• Brings a hospitality mindset when connecting with customers and associates.
• Technology proficient and ability to operate a point-of-sale system.
• Strong business acumen and ability to implement action plans to drive results.
• Takes initiative in making thoughtful decisions.

Responsabilidades

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Act as a leader on the sales floor and model the brand's behaviors to engage and assist customers.
• Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.
• Create an inclusive store environment for associates where everyone feels welcome and engaged.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Conocimientos

Retail management

Hospitality mindset

POS proficiency

Business acumen

Initiative

Herramientas

POS system

Descripción del empleo

LOFT stores in Wayne, NJ are seeking an Assistant Manager to uphold a high standard of customer service on the sales floor and nurture a strong team culture. You will lead by example, coach associates, and collaborate with leadership to drive store performance.

The role emphasizes hospitality, omnichannel excellence, and talent development, with regular/full-time scheduling and a competitive benefits package.