Retail Assistant Manager — Elevate Customer Experience

LOFT; Town of Huntington (NY); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Holidays

Monthly bonuses

Merchandise discounts

Professional development

Community philanthropic partnerships

Job summary

LOFT is seeking an Assistant Manager to support customer experiences and shape strong store culture at Store 1741-Walt Whitman Mall-ANN-Huntington Station, NY 11746. You will lead on the sales floor, coach and educate associates, and foster an inclusive environment that engages customers and teams.

You’ll help recruit and develop talent, leverage technology for a seamless omnichannel experience, and use reporting to drive store performance and financial discipline.

Qualifications

• 1+ year retail management experience (preferred).
• Hospitality mindset when connecting with customers and associates.
• Technology proficient; ability to operate a point-of-sale system.
• Strong business acumen; ability to implement action plans to drive results.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Cultivate a customer-focused environment that delivers exceptional customer experiences.
• Act as a leader on the sales floor and model the brand's behaviors to engage customers.
• Inspire, educate, and coach associates to create genuine customer connections.
• Create an inclusive store environment where everyone feels welcome and engaged.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.

Job description

LOFT is seeking an Assistant Manager to support customer experiences and shape strong store culture at Store 1741-Walt Whitman Mall-ANN-Huntington Station, NY 11746. You will lead on the sales floor, coach and educate associates, and foster an inclusive environment that engages customers and teams.

You’ll help recruit and develop talent, leverage technology for a seamless omnichannel experience, and use reporting to drive store performance and financial discipline.