Retail Assistant Manager — Elevate Customer Experience

LOFT; Midland (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Holiday pay

Monthly bonuses

Employee discounts

Professional development

Community partnerships

Job summary

LOFT is seeking an Assistant Manager in Midland, TX to support the customer experience and shape a strong store culture for associates. You will lead on the sales floor, model brand behaviors, and drive a seamless omnichannel experience.

Bring a hospitality mindset, retail leadership, and a proactive approach to coaching and developing the team. This role offers full-time hours at Store 1858-The Commons at North Park in Midland, with opportunities for bonuses and benefits.

Qualifications

• 1+ year retail management experience (preferred)
• Hospitality mindset when connecting with customers and associates
• Technology proficient and ability to operate a point-of-sale system
• Strong business acumen and ability to implement action plans to drive results
• Takes initiative in making thoughtful decisions

Responsibilities

• Cultivate a customer-focused environment that delivers exceptional experiences
• Act as a leader on the sales floor and model brand behaviors
• Inspire, educate, and coach associates to create genuine customer connections
• Create an inclusive store environment where everyone feels welcome and engaged
• Use technology to provide customers with a seamless omnichannel experience
• Support the Store Manager in recruiting, hiring, and developing talent
• Use tools and reporting to drive operational excellence and financial discipline
• Build productive relationships by listening, sharing ideas, and supporting the team

Skills

Retail management

Customer service

Leadership

POS proficiency

Business acumen

Job description

LOFT is seeking an Assistant Manager in Midland, TX to support the customer experience and shape a strong store culture for associates. You will lead on the sales floor, model brand behaviors, and drive a seamless omnichannel experience.

Bring a hospitality mindset, retail leadership, and a proactive approach to coaching and developing the team. This role offers full-time hours at Store 1858-The Commons at North Park in Midland, with opportunities for bonuses and benefits.