Retail Assistant Manager: Elevate Customer Experience

KnitWell Group; Fargo (ND); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Monthly bonuses

Merchandise discounts

Professional development

Community impact

Job summary

LOFT Fargo is hiring an Assistant Manager to guide the customer experience and build a strong store culture. You will lead by example on the sales floor and nurture relationships with customers and associates.

You will empower team members through coaching, use technology for a seamless omnichannel experience, and support store leadership in recruiting, hiring, and developing talent while driving operational excellence.

Qualifications

• 1+ year retail management experience.
• Hospitality-minded customer interactions.
• Proficient with technology and POS systems.
• Strong business acumen and initiative.

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences.
• Lead on the sales floor and model brand behaviors.
• Coach associates to build genuine customer connections.
• Support Store Manager in recruiting, hiring, and developing talent.
• Drive operational excellence and financial discipline.

Skills

Hospitality mindset

Customer experience

Leadership

Business acumen

Tools

Point-of-sale system

Job description

LOFT Fargo is hiring an Assistant Manager to guide the customer experience and build a strong store culture. You will lead by example on the sales floor and nurture relationships with customers and associates.

You will empower team members through coaching, use technology for a seamless omnichannel experience, and support store leadership in recruiting, hiring, and developing talent while driving operational excellence.