Store Leader: Elevate Customer Experience & Team Growth

KnitWell Group; Virginia (MN); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off & holidays

Monthly bonuses

Merchandise discounts

Professional development

Community impact

Job summary

LOFT is seeking an Assistant Manager to support the customer experience and shape a strong store culture for associates. You will lead on the sales floor, model brand behaviors, and coach teams to deliver exceptional service and inclusive, engaging interactions.

Responsibilities include recruiting and developing talent, leveraging technology for a seamless omnichannel experience, and driving operational and financial excellence on the store floor.

Qualifications

• 1+ year retail management experience (preferred).
• Hospitality mindset when connecting with customers and associates.
• Technology proficient and ability to operate a point-of-sale system.
• Strong business acumen and ability to implement action plans to drive results.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Support the customer experience and shape a strong store culture for associates.
• Act as a leader on the sales floor and model brand behaviors to engage customers.
• Inspire, educate, and coach associates to create genuine customer connections.
• Create an inclusive store environment where everyone feels welcome and engaged.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Assist Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening and sharing ideas with the team.

Skills

Hospitality mindset

POS system proficiency

Customer service

Business acumen

Initiative

Tools

Point-of-sale system

Job description

LOFT is seeking an Assistant Manager to support the customer experience and shape a strong store culture for associates. You will lead on the sales floor, model brand behaviors, and coach teams to deliver exceptional service and inclusive, engaging interactions.

Responsibilities include recruiting and developing talent, leveraging technology for a seamless omnichannel experience, and driving operational and financial excellence on the store floor.