Assistant Manager — Customer Experience, Bonus Eligible

LOFT; Fargo (ND); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Monthly bonuses

Merchandise discounts

Professional development and opportuni

Advancement across brands

Job summary

LOFT in Fargo, ND is seeking an Assistant Manager to support the customer experience and foster a strong store culture. You will lead on the sales floor, model LOFT behaviors, and coach associates to create genuine connections with customers.

In this role, you’ll help recruit and develop talent, use tools to drive sales and operational excellence, and partner with the Store Manager to ensure a seamless omnichannel experience. 1+ year retail management experience preferred.

Qualifications

• 1+ year retail management experience preferred.
• Hospitality mindset when connecting with customers and associates.
• Ability to lead on the sales floor and drive results.

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences.
• Lead on the sales floor and model brand behaviors to engage customers.
• Inspire, educate, and coach associates to create genuine connections.
• Support Store Manager in recruiting, hiring, and developing talent.

Skills

Retail leadership

Customer service

Coaching & training

Technology literacy

Decision making

Tools

Point-of-sale system

Job description

LOFT in Fargo, ND is seeking an Assistant Manager to support the customer experience and foster a strong store culture. You will lead on the sales floor, model LOFT behaviors, and coach associates to create genuine connections with customers.

In this role, you’ll help recruit and develop talent, use tools to drive sales and operational excellence, and partner with the Store Manager to ensure a seamless omnichannel experience. 1+ year retail management experience preferred.