Retail Assistant Manager | Commission + Performance Bonus

firstcash-holdings-inc; Lake Charles (LA); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Unlimited commission

Store performance bonus

Employee discounts

Vacation & sick time

401(k) auto-enrollment

Tuition reimbursement

Earned Wage Access

Job summary

FirstCash Holdings, Inc. seeks an Assistant Store Manager to help lead our team. You'll partner with the Store Manager to support daily operations, develop teammates, deliver excellent customer service, and help drive profitability across a diverse range of merchandise.

The role offers $14.00-$17.00 per hour plus unlimited commission and a store performance bonus, with competitive benefits and opportunities for training and advancement.

Qualifications

• 18+ years old with a high school diploma, GED, or equivalent experience.
• Previous leadership, key-holder, supervisory, or management experience preferred.
• Strong leadership, coaching, team development, and customer service skills.
• Ability to stand, walk, lift up to 50 lbs, and perform physical tasks.
• Flexible retail schedule, including weekends and holidays.
• Bilingual applicants encouraged to apply.

Responsibilities

• Support daily store operations and serve as Manager on Duty when needed.
• Deliver exceptional customer service and resolve customer concerns.
• Coach, train, and develop team members to meet company standards.
• Assist with recruiting, hiring, and retaining top talent.
• Help drive store sales, profitability, and performance goals.
• Maintain inventory accuracy and support asset protection initiatives.
• Open and close the store, including cash handling and operational procedures.
• Monitor loan and buying transactions to ensure compliance and accuracy.
• Maintain attractive merchandising and store presentation standards.
• Analyze performance metrics and support the achievement of business objectives.
• Build product knowledge across a wide variety of merchandise categories.

Skills

Leadership

Coaching

Customer service

Team development

Communication

Education

High school diploma or GED

Tools

Retail POS systems

Job description

FirstCash Holdings, Inc. seeks an Assistant Store Manager to help lead our team. You'll partner with the Store Manager to support daily operations, develop teammates, deliver excellent customer service, and help drive profitability across a diverse range of merchandise.

The role offers $14.00-$17.00 per hour plus unlimited commission and a store performance bonus, with competitive benefits and opportunities for training and advancement.