Retail Store Lead — Commission & Performance Bonuses

firstcash-holdings-inc; Lewisville (TX); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Unlimited Commission

Store Performance Bonus

Employee Discounts

Vacation & Sick/Personal Time

401(k) auto-enrollment

Tuition Reimbursement

Earned Wage Access

Job summary

FirstCash Holdings, Inc. is seeking an Assistant Store Manager to help lead the team and drive store performance. You will coach staff, deliver excellent customer service, and support daily operations, including cash handling and merchandising across a diverse range of merchandise.

The role offers competitive hourly pay with commission and bonus opportunities, earned wage access, employee discounts, and advancement potential in a busy retail environment.

Qualifications

• 18+ years old with a high school diploma, GED, or equivalent experience.
• Previous leadership, key-holder, supervisory, or management experience preferred.
• Strong leadership, coaching, team development, and customer service skills.
• Ability to stand, walk, lift up to 50 lbs, and perform physical tasks.
• Flexible retail schedule, including weekends and holidays.
• Comfortable working with a variety of merchandise (firearms in FFL locations; certification provided).
• Willingness to assist customers or retrieve merchandise from exterior areas.
• Bilingual applicants encouraged to apply.

Responsibilities

• Support daily store operations and serve as Manager on Duty when needed.
• Deliver exceptional customer service and resolve customer concerns.
• Coach, train, and develop team members to meet company standards.
• Assist with recruiting, hiring, and retaining top talent.
• Help drive store sales, profitability, and performance goals.
• Maintain inventory accuracy and support asset protection initiatives.
• Open and close the store, including cash handling and operational procedures.
• Monitor loan and buying transactions to ensure compliance and accuracy.
• Maintain attractive merchandising and store presentation standards.
• Analyze performance metrics and support the achievement of business objectives.
• Build product knowledge across a wide variety of merchandise categories.

Skills

Leadership

Coaching

Customer Service

Team Development

Communication

Education

High school diploma or GED

Tools

POS systems

Job description

FirstCash Holdings, Inc. is seeking an Assistant Store Manager to help lead the team and drive store performance. You will coach staff, deliver excellent customer service, and support daily operations, including cash handling and merchandising across a diverse range of merchandise.

The role offers competitive hourly pay with commission and bonus opportunities, earned wage access, employee discounts, and advancement potential in a busy retail environment.