Retail Assistant Manager: Brand & Customer Experience

Gallatin Crossing; Bozeman (MT); Hybrid; USD 28,000 - 33,000; Full time

Benefits offered by this job

Part-Time

Full-Time

Discount on branded product

Medical and Prescription coverage

401(k) plan with company matching

Paid Time Off (PTO) and holidays

Job summary

Madewell in Bozeman is seeking an Assistant Manager to join the leadership team. You will drive profitability through genuine customer connections, brand loyalty, and community engagement, while coaching the sales team to maximize performance.

You will collaborate with the rest of the leadership team to adapt strategies for business success and ensure smooth operational support as needed. You are expected to mentor staff, lead by example, and help create a welcoming shopping experience for

Qualifications

• 1–2 years retail management experience.
• Passion for brand, customers, and teams.
• Ability to stay current with fashion trends.
• Flexible scheduling including nights, weekends, holidays.
• Ability to lift 40 pounds.

Responsibilities

• Support Store Director and Associate Store Manager to impact results.
• Own division of responsibility (Visual Merchandising, Operations, HR, Service & Selling).
• Manage store operations, systems and tech with accountability.
• Assist with recruiting, training and development.
• Foster a collaborative environment for all associates.
• Ensure the team exceeds goals and delivers best-in-class service.
• Lead product knowledge sessions to boost connections.
• Create community engagement and loyalty events.
• Step into various roles on the sales floor as needed.

Skills

Retail management

Customer service

Team leadership

Job description

Madewell in Bozeman is seeking an Assistant Manager to join the leadership team. You will drive profitability through genuine customer connections, brand loyalty, and community engagement, while coaching the sales team to maximize performance.

You will collaborate with the rest of the leadership team to adapt strategies for business success and ensure smooth operational support as needed. You are expected to mentor staff, lead by example, and help create a welcoming shopping experience for