Retail Assistant Manager: Lead Teams, Elevate Service

Madewell; City of Albany (NY); On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

Competitive base pay and bonuses

60% discount on branded products

Entertainment, travel, fitness, and手机?

401(k) plan with company matching

Medical and prescription coverage

Paid Time Off

Dental, vision, life insurance

Job summary

Madewell is seeking an Assistant Manager to join our leadership team. You will drive profitability through genuine customer connections, brand loyalty, and community engagement while coaching the sales team for peak performance.

You’ll collaborate with the leadership team to adapt strategies and ensure smooth operational support as needed. This role requires leadership flexibility and a passion for fashion.

Qualifications

• 1-2 years of retail management experience with a similar scope.
• Strong brand and customer service orientation.
• Flexibility to work nights, weekends and holidays.

Responsibilities

• Support Store Director & Associate Store Manager to impact business results.
• Own division of responsibility (Visual Merchandising, Operations, HR, Service & Selling).
• Manage store operations, systems and technology with accountability.
• Assist with recruiting, training, and development as needed.
• Create a collaborative working environment for associates.
• Ensure the team exceeds goals and delivers best-in-class service.
• Lead product knowledge sessions to elevate customer connections.
• Engage community and build loyalty through events.

Skills

Retail management

Customer focus

Team leadership

Problem solving

Scheduling flexibility

Job description

Madewell is seeking an Assistant Manager to join our leadership team. You will drive profitability through genuine customer connections, brand loyalty, and community engagement while coaching the sales team for peak performance.

You’ll collaborate with the leadership team to adapt strategies and ensure smooth operational support as needed. This role requires leadership flexibility and a passion for fashion.