Retail Asset Protection Specialist

Lowe's Home Centers, LLC; North Charleston (SC); Vor Ort; USD 55.000 - 75.000; Vollzeit

Zusammenfassung

Lowe's Home Centers, LLC is seeking an Asset Protection professional to prevent loss and keep stores safe across shifts. You will coach associates, lead investigations, and collaborate with leadership to identify theft trends while ensuring strong customer service and compliance with policy.

This role demands vigilance, clear communication, and timely action in various store scenarios. Join a major retailer focused on security, safety, and service excellence, with opportunities to grow in asset

Qualifikationen

• High school diploma or GED or equivalent years of experience in lieu of education.
• State licensing may be required within 60 days of starting employment.
• Preferred: associate degree in Psychology or Criminal Justice.

Aufgaben

• Coach and train associates and leaders on shrink awareness, theft deterrence, and customer service programs.
• Partner with Store and AP Leadership to identify theft trends and promote awareness initiatives.
• Deliver SMART customer service and ensure associates have the resources to do the same.
• Maintain a safe, clean, and secure store environment by monitoring entrances, exits, and high‑risk areas.
• Monitor activity through surveillance, reporting, and exception-based tools to detect theft and policy violations.
• Conduct external theft apprehensions and interviews in accordance with laws and company policy.
• Investigate and resolve criminal activity, maintain case files, and support law enforcement and court proceedings.
• Assist in internal investigations and provide evidence when needed.
• Validate store security measures and respond to EAS and emergency exit triggers.
• Provide feedback on audit/inspection findings and minimize shrink and operational risk.
• Respond effectively to potentially violent situations, ensuring safety and composure.
• This role may be assigned additional duties in support of business needs.

Ausbildung

High School Diploma or GED

Associate degree Psychology, Criminal Justice

Tools

CCTV

EAS

Jobbeschreibung

Lowe's Home Centers, LLC is seeking an Asset Protection professional to prevent loss and keep stores safe across shifts. You will coach associates, lead investigations, and collaborate with leadership to identify theft trends while ensuring strong customer service and compliance with policy.

This role demands vigilance, clear communication, and timely action in various store scenarios. Join a major retailer focused on security, safety, and service excellence, with opportunities to grow in asset