Retail Asset Protection Specialist

Lowe's; Seattle (WA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

401(k) Retirement account with company

Employee Discount

Paid time off

Job summary

Lowe’s in Seattle is seeking a Loss Prevention Associate to help shrink awareness, deter theft, and uphold customer service standards. You will partner with store leadership to analyze theft trends and implement action plans that improve security and service.

The role emphasizes surveillance usage, investigations, and enforcing policy while maintaining a safe store environment. This on-site, full-time position offers comprehensive associate benefits and opportunities to grow in asset protection

Qualifications

• High school diploma or GED; equivalent experience may apply.
• State or local license requirement: sales license if applicable, or pass exam within 60 days of starting.

Responsibilities

• Coach and train associates and leaders on shrink awareness, theft deterrence, and customer service programs.
• Partner with Store and AP Leadership to identify theft trends, develop action plans, and promote awareness initiatives.
• Deliver SMART customer service and ensure associates have the resources to do the same.
• Maintain a safe, clean, and secure store environment by monitoring entrances, exits, and high-risk areas.
• Monitor activity through surveillance, reporting, and exception-based tools to detect theft, fraud, and policy violations.
• Conduct external theft apprehensions and interviews in accordance with laws and company policy.
• Investigate and resolve criminal activity, maintain case files, and support law enforcement and court proceedings.
• Assist in internal investigations and provide evidence when needed.
• Validate store security measures (e.g., locks, gates, alarms) and respond to EAS and emergency exit triggers.
• Provide feedback on audit/inspection findings and support efforts to minimize shrink and operational risk.
• Respond effectively to potentially violent situations, ensuring safety and composure.

Skills

Shrink awareness

Theft deterrence

Customer service

Surveillance systems

Investigations

Interviews

Policy compliance

Crisis management

Education

High school diploma or GED

Associate degree Psychology

Associate degree Criminal Justice

Tools

CCTV

EAS

Job description

Lowe’s in Seattle is seeking a Loss Prevention Associate to help shrink awareness, deter theft, and uphold customer service standards. You will partner with store leadership to analyze theft trends and implement action plans that improve security and service.

The role emphasizes surveillance usage, investigations, and enforcing policy while maintaining a safe store environment. This on-site, full-time position offers comprehensive associate benefits and opportunities to grow in asset protection