Asset Protection Specialist: Shrink Reduction & Safety

Lowe's Companies, Inc.; Florida; On-site; USD 42,000 - 63,000; Full time

Job summary

Lowe's Companies, Inc. is seeking a Loss Prevention/Asset Protection professional to lead shrink awareness, deter theft, and ensure a safe, secure store environment in a Florida-based location.

You will collaborate with store leadership, oversee surveillance-driven investigations, and guide associates in lawful, effective risk mitigation. The role emphasizes strong customer service, incident documentation, and coordination with law enforcement when needed.

Qualifications

• High school diploma or GED or equivalent years of experience where applicable.
• If a salesperson license is required, you must be licensed or pass within 60 days of starting.

Responsibilities

• Coach and train associates and leaders on shrink awareness, theft deterrence, and customer service programs.
• Partner with Store and AP Leadership to identify theft trends, develop action plans, and promote awareness initiatives.
• Deliver SMART customer service and ensure associates have the resources to do the same.
• Maintain a safe, clean, and secure store environment by monitoring entrances, exits, and high-risk areas.
• Monitor activity through surveillance, reporting, and exception-based tools to detect theft, fraud, and policy violations.
• Conduct external theft apprehensions and interviews in accordance with laws and company policy.
• Investigate and resolve criminal activity, maintain case files, and support law enforcement and court proceedings.
• Assist in internal investigations and provide evidence when needed.
• Validate store security measures and respond to alarms and exits triggers.
• Provide feedback on audit/inspection findings and support efforts to minimize shrink and operational risk.
• Respond effectively to potentially violent situations, ensuring safety and composure.
• This role may be assigned additional duties and responsibilities in support of business needs.

Skills

Shrink awareness

Theft deterrence

Customer service

Safety awareness

Communication

Education

High school diploma or GED

Tools

CCTV

EAS

Surveillance systems

Job description

Lowe's Companies, Inc. is seeking a Loss Prevention/Asset Protection professional to lead shrink awareness, deter theft, and ensure a safe, secure store environment in a Florida-based location.

You will collaborate with store leadership, oversee surveillance-driven investigations, and guide associates in lawful, effective risk mitigation. The role emphasizes strong customer service, incident documentation, and coordination with law enforcement when needed.