Retail Asset Protection Specialist

Lowe's; Port Saint Lucie (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

Lowe's Companies, Inc. is seeking a Loss Prevention professional in Port Saint Lucie, FL to coach associates on shrink awareness and theft deterrence, and to partner with Store and AP Leadership to identify theft trends and promote awareness initiatives.

The role requires monitoring entrances and security, conducting investigations, and providing evidence for law enforcement and court proceedings, while ensuring a safe, secure store environment and supporting safety programs.

Qualifications

• High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable
• If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position.

Responsibilities

• Coach and train associates and leaders on shrink awareness, theft deterrence, and customer service programs.
• Partner with Store and AP Leadership to identify theft trends, develop action plans, and promote awareness initiatives.
• Deliver SMART customer service and ensure associates have the resources to do the same.
• Maintain a safe, clean, and secure store environment by monitoring entrances, exits, and high-risk areas.
• Monitor activity through surveillance, reporting, and exception-based tools to detect theft, fraud, and policy violations.
• Conduct external theft apprehensions and interviews in accordance with laws and company policy.
• Investigate and resolve criminal activity, maintain case files, and support law enforcement and court proceedings.
• Assist in internal investigations and provide evidence when needed.
• Validate store security measures (e.g., locks, gates, alarms) and respond to EAS and emergency exit triggers.
• Provide feedback on audit/inspection findings and support efforts to minimize shrink and operational risk.
• Respond effectively to potentially violent situations, ensuring safety and composure.
• This role may be assigned additional duties and responsibilities in support of business needs.

Skills

Retail investigations

Evidence collection

Policy enforcement

Customer service

Education

High school diploma or GED

Sales license within 60 days (license requirement)

Tools

CCTV

EAS

Job description

Lowe's Companies, Inc. is seeking a Loss Prevention professional in Port Saint Lucie, FL to coach associates on shrink awareness and theft deterrence, and to partner with Store and AP Leadership to identify theft trends and promote awareness initiatives.

The role requires monitoring entrances and security, conducting investigations, and providing evidence for law enforcement and court proceedings, while ensuring a safe, secure store environment and supporting safety programs.