Retail Asset Protection Specialist

Lowe's Companies, Inc.; Port Saint Lucie (FL); Presencial; USD 42.000 - 65.000; Jornada completa

Descripción de la vacante

Lowe's Companies, Inc. in Port Saint Lucie, FL is seeking a dedicated Asset Protection professional to coach associates, deter theft, and safeguard customers and assets. You will partner with Store and AP leadership to spot trends, develop action plans, and promote awareness initiatives.

The role emphasizes SMART service, security monitoring, and compliant investigations. Responsibilities include handling external theft, internal investigations, and ensuring secure store operations while

Formación

• High school diploma or GED or equivalent experience accepted.
• If required, license or exam must be completed within 60 days of starting.

Responsabilidades

• Coach and train associates and leaders on shrink awareness and customer service.
• Partner with Store and AP Leadership to identify theft trends and promote awareness initiatives.
• Deliver SMART customer service and ensure resources are available.
• Maintain a safe, clean, and secure store environment by monitoring entrances and high‑risk areas.
• Monitor activity through surveillance and reporting to detect theft and policy violations.
• Conduct external theft apprehensions and interviews in line with policy and law.
• Investigate criminal activity, maintain case files, and support law enforcement.
• Assist in internal investigations and provide evidence as needed.
• Validate store security measures and respond to alarms and EAS triggers.
• Provide feedback on audit findings and help minimize shrink and risk.
• Respond effectively to potentially violent situations with safety and composure.
• Additional duties may be assigned as needed.

Conocimientos

Coaching

Leadership

Shrink awareness

Customer service

Deterrence

Educación

High school diploma or GED

Associate degree Psychology

Associate degree Criminal Justice

Herramientas

CCTV

EAS

Descripción del empleo

Lowe's Companies, Inc. in Port Saint Lucie, FL is seeking a dedicated Asset Protection professional to coach associates, deter theft, and safeguard customers and assets. You will partner with Store and AP leadership to spot trends, develop action plans, and promote awareness initiatives.

The role emphasizes SMART service, security monitoring, and compliant investigations. Responsibilities include handling external theft, internal investigations, and ensuring secure store operations while