Retail Asset Protection & Safety Specialist

Lowe's Companies, Inc.; Indianapolis (IN); On-site; USD 52,000 - 74,000; Full time

Job summary

Lowe's Companies, Inc. in Indianapolis seeks an Asset Protection professional to coach associates on shrink awareness and theft deterrence, partner with Store and AP Leadership to identify trends, and deliver customer service excellence.

You will monitor store security, conduct external theft apprehensions, support investigations, and respond to potentially violent situations while upholding company policy and safety.

Qualifications

• High school diploma or GED (or equivalent experience in lieu of education).
• If a salesperson license is required, you must be licensed or pass the licensing exam within 60 days of starting.

Responsibilities

• Coach and train associates on shrink awareness, theft deterrence, and customer service programs.
• Partner with Store and AP Leadership to identify theft trends, develop action plans, and promote awareness initiatives.
• Deliver SMART customer service and ensure associates have resources to do the same.

Skills

Customer service

Security awareness

Interviewing

Education

High school diploma or GED

Tools

CCTV systems

EAS systems

Job description

Lowe's Companies, Inc. in Indianapolis seeks an Asset Protection professional to coach associates on shrink awareness and theft deterrence, partner with Store and AP Leadership to identify trends, and deliver customer service excellence.

You will monitor store security, conduct external theft apprehensions, support investigations, and respond to potentially violent situations while upholding company policy and safety.