Retail Asset Protection & Safety Specialist

Lowe's Home Centers, LLC; Antioch (CA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k) retirement plan

Tuition assistance

Parental leave

Lowe's Associate Discount

Job summary

Lowe’s is seeking a Loss Prevention / Asset Protection professional to lead shrink reduction efforts at a California store. The role focuses on coach-and-train initiatives, surveillance, investigations, and collaboration with store and AP leadership to address theft trends and security improvements.

Qualifications include a high school diploma or GED, and relevant loss prevention credentials or experience. The position offers pay hourly and access to Lowe’s associate benefits upon eligibility.

Qualifications

• HS diploma or GED; equivalent experience may be considered
• State or local salesperson license requirement if applicable

Responsibilities

• Coach and train associates and leaders on shrink awareness, theft deterrence, and customer service programs
• Partner with Store and AP Leadership to identify theft trends, develop action plans, and promote awareness initiatives
• Deliver SMART customer service and ensure associates have the resources to do the same
• Maintain a safe, clean, and secure store environment by monitoring entrances, exits, and high-risk areas
• Monitor activity through surveillance, reporting, and exception-based tools to detect theft, fraud, and policy violations
• Conduct external theft apprehensions and interviews in accordance with laws and company policy
• Investigate and resolve criminal activity, maintain case files, and support law enforcement and court proceedings
• Assist in internal investigations and provide evidence when needed
• Validate store security measures (e.g., locks, gates, alarms) and respond to EAS and emergency exit triggers
• Provide feedback on audit/inspection findings and support efforts to minimize shrink and operational risk
• Respond effectively to potentially violent situations, ensuring safety and composure
• This role may be assigned additional duties and responsibilities in support of business needs

Education

Associate degree Psychology, Criminal Justice

Business, Criminal Justice, Safety, or related loss prevention / asset protection field

Tools

CCTV

EAS

Job description

Lowe’s is seeking a Loss Prevention / Asset Protection professional to lead shrink reduction efforts at a California store. The role focuses on coach-and-train initiatives, surveillance, investigations, and collaboration with store and AP leadership to address theft trends and security improvements.

Qualifications include a high school diploma or GED, and relevant loss prevention credentials or experience. The position offers pay hourly and access to Lowe’s associate benefits upon eligibility.