Retail Asset Protection Investigator

JCPenney; Lombard (IL); Sur place; USD 23 419 - 28 929; Plein temps

Avantages offerts par ce poste

Medical/dental/vision

Life insurance

Paid vacation/holidays

401(k) with company match

Associate discount

Résumé du poste

JCPenney is seeking an Asset Protection / Shrink Specialist in Lombard, IL to observe activities, gather evidence, and follow policy when making apprehensions. You will conduct investigations, interview customers and contractors, report fraud, and document all stages.

Travel to stores may be required and you will coordinate with store leadership and local law enforcement as needed. The role supports safety, analyzes risk, and participates in routine risk-reduction efforts, trainings, and

Qualifications

• 1+ years retail work experience/Asset Protection/Security preferred.
• High School diploma or equivalent; college preferred.

Responsabilités

• Observes activities to detect theft, fraud, or suspicious activity; collects investigative evidence.
• Executes required investigation routines and documents all stages.
• Conducts external interviews with customers and contractors suspected of theft.
• Reports suspected fraud and policy infractions to AP and store leadership.
• Creates and manages records for apprehension, witness statements, and evidence.
• Collects evidence and monitors associate activity for investigations as needed.
• Proactively identifies potential theft and fraud via observations and reports.
• Investigates suspicious behavior and documents findings.
• Attends court hearings and maintains relations with local law enforcement.
• Travels to stores as necessary.

Connaissances

Retail experience

Asset protection

Reliable transportation

Formation

High School diploma

Description du poste

JCPenney is seeking an Asset Protection / Shrink Specialist in Lombard, IL to observe activities, gather evidence, and follow policy when making apprehensions. You will conduct investigations, interview customers and contractors, report fraud, and document all stages.

Travel to stores may be required and you will coordinate with store leadership and local law enforcement as needed. The role supports safety, analyzes risk, and participates in routine risk-reduction efforts, trainings, and