Retail Asset Protection Investigator

JCPenney; Beaumont (TX); On-site; USD 19,286 - 24,796; Full time

Job summary

JCPenney is seeking an Asset Protection Shrink Specialist to detect theft, conduct investigations, and document all stages. The role supports safety and security initiatives across stores with travel as needed.

The position requires experience in retail or asset protection, plus a high school diploma or equivalent. Travel to multiple stores may be required, and eligibility to work in the United States is assumed.

Qualifications

• 1+ years retail work experience/Asset Protection/Security or equivalent leadership experience/education preferred.
• High School diploma or equivalent work experience, AA/BA/BS in Criminal Justice or Business Management preferred.
• Must be age 18+.

Responsibilities

• Observes activities to detect theft, fraud, or suspicious activity and collects evidence.
• Executes required Company investigation routines to identify and resolve theft and documents all stages.
• Conducts external interviews per policy with customers and contractors suspected of theft.
• Reports suspected fraud and policy infractions to AP and store leadership.
• Creates and manages records for apprehension reports, witness statements, retention of evidence, and disposition of recovered merchandise.
• Collects evidence and monitors associate activity as needed for investigations and serves as an interview witness.
• Attends court hearings and maintains relationships with local law enforcement.
• Travels to stores as necessary.
• Analyzes intelligence on individuals and booster groups involved in theft.

Skills

Retail experience

Asset Protection

Investigations leadership

Education

High School diploma or equivalent

AA/BA/BS in Criminal Justice or Business Management preferred

Job description

JCPenney is seeking an Asset Protection Shrink Specialist to detect theft, conduct investigations, and document all stages. The role supports safety and security initiatives across stores with travel as needed.

The position requires experience in retail or asset protection, plus a high school diploma or equivalent. Travel to multiple stores may be required, and eligibility to work in the United States is assumed.