Retail Area Supervisor: Store Operations Leader

Ross Stores, Inc.; Santa Ana (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

Ross Stores, Inc. in Santa Ana, CA, is seeking an Area Supervisor to oversee a specific store area and general operations as Manager on Duty. You will supervise associates, ensure clean, well-merchandised spaces, and enforce company processes to maintain a safe and efficient environment.

The role requires strong customer service, supervisory experience, English fluency, and familiarity with POS systems. Evening and weekend availability is expected as part of responsibilities.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior Customer Service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to work evenings and weekends.

Responsibilities

• Open and close the store as needed and supervise Associates.
• Ensure merchandise presentation and clean work areas.
• Execute Company Best Practices and supervise Front End operations.
• Lead loss prevention and safety procedures.
• Schedule payroll and oversee frontline staffing.
• Maintain fitting rooms and stockroom organization.

Skills

Customer service

Team leadership

Communication

Attention to detail

Tools

POS systems

Loss prevention tools

Job description

Ross Stores, Inc. in Santa Ana, CA, is seeking an Area Supervisor to oversee a specific store area and general operations as Manager on Duty. You will supervise associates, ensure clean, well-merchandised spaces, and enforce company processes to maintain a safe and efficient environment.

The role requires strong customer service, supervisory experience, English fluency, and familiarity with POS systems. Evening and weekend availability is expected as part of responsibilities.