Retail Area Supervisor — Lead Stores & Operations

Ross Stores, Inc.; Pearl City (HI); On-site; USD 36,000 - 43,000; Full time

Job summary

Ross Stores, Inc. is seeking an Area Supervisor to lead a specific store area, oversee daily operations, and manage staff as the Manager on Duty.

The role emphasizes merchandise presentation, safety, and a high standard of customer service on the sales floor. Responsibilities include supervising associates, maintaining security, and executing company processes while supporting a friendly shopping environment.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior customer service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to work evenings and weekends.

Responsibilities

• Open and close the store and supervise associates as Manager on Duty.
• Maintain a friendly, easy to shop environment and ensure proper merchandising.
• Enforce safety, security, and loss prevention procedures.
• Lead front-end operations to move customers quickly and accurately.
• Train and coach associates on cash handling and checkout procedures.
• Perform administrative duties and ensure store routines run smoothly.

Skills

Customer service

Leadership

Safety

Merchandising

Loss prevention

Front end ops

Tools

POS equipment

Job description

Ross Stores, Inc. is seeking an Area Supervisor to lead a specific store area, oversee daily operations, and manage staff as the Manager on Duty.

The role emphasizes merchandise presentation, safety, and a high standard of customer service on the sales floor. Responsibilities include supervising associates, maintaining security, and executing company processes while supporting a friendly shopping environment.