Area Leader: Retail Operations & Team Leadership

Ross Stores; Santa Ana (CA); On-site; USD 25,347 - 26,036; Full time

Job summary

Ross Stores is seeking an Area Supervisor for our Santa Ana location, responsible for supervising store operations and Associates. The role involves maintaining a secure shopping environment, ensuring compliance with operational processes, and delivering exceptional customer service. Candidates must have excellent verbal communication skills, be fluent in English, and possess prior customer service and supervisory experience. Join us in providing a fun and exciting shopping experience, while growing your career with a Fortune 500 company.

Qualifications

• Prior Customer Service and supervisory experience preferred.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to work evenings and weekends.

Responsibilities

• Supervise Associates and maintain a friendly shopping environment.
• Responsible for customer safety and emergency procedures.
• Ensure compliance with store operational processes.

Skills

Excellent verbal communication skills

Fluency in English

Customer service experience

Supervisory experience

Mathematical calculations

Tools

Point-of-sale equipment

Job description

Ross Stores is seeking an Area Supervisor for our Santa Ana location, responsible for supervising store operations and Associates. The role involves maintaining a secure shopping environment, ensuring compliance with operational processes, and delivering exceptional customer service. Candidates must have excellent verbal communication skills, be fluent in English, and possess prior customer service and supervisory experience. Join us in providing a fun and exciting shopping experience, while growing your career with a Fortune 500 company.