Results-Driven Sales Associate: Customer-Focused

Simera; San Francisco (CA); Hybrid; USD 42,000 - 66,000; Full time

Job summary

Simera is seeking a motivated Sales Associate to assist customers, drive sales, and contribute to revenue goals. The ideal candidate communicates confidently, understands customer needs, and guides them through the purchasing process.

You will engage customers across channels, recommend solutions, and maintain CRM data while working with internal teams to ensure a positive experience. Remote work may be applicable for certain tasks.

Qualifications

• Excellent verbal and written communication required.
• Strong customer service and interpersonal skills essential.
• Proven sales, persuasion, and negotiation abilities.
• Active listening and needs-assessment skills.
• Comfortable presenting products or services to customers.
• Strong follow-up and relationship-building abilities.
• Ability to handle objections professionally.
• Excellent time-management and organization.

Responsibilities

• Engage with prospective and existing customers through phone, email, chat, or in-person channels as applicable.
• Understand customer needs and recommend suitable products or services.
• Provide accurate information about products, services, pricing, and promotions.
• Generate and follow up on sales opportunities.
• Assist customers throughout the sales process, from inquiry to purchase.
• Handle questions, concerns, and objections professionally.
• Build and maintain positive relationships with customers.
• Follow up to increase sales and repeat business.
• Maintain accurate customer and sales data in CRM systems.
• Meet or exceed individual and team sales targets.
• Track sales activities and interactions.
• Collaborate with sales, customer service, and other teams for a positive experience.
• Stay informed about products, promotions, and company sales processes.

Skills

Communication

Customer Service

Sales Skills

Active Listening

Job description

Simera is seeking a motivated Sales Associate to assist customers, drive sales, and contribute to revenue goals. The ideal candidate communicates confidently, understands customer needs, and guides them through the purchasing process.

You will engage customers across channels, recommend solutions, and maintain CRM data while working with internal teams to ensure a positive experience. Remote work may be applicable for certain tasks.