Customer-Centric Sales Pro

Simera; San Francisco (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Simera is seeking a motivated Sales Associate to help customers, drive sales, and contribute to revenue goals. The role requires proactive communication, product knowledge, and strong customer focus. You will guide customers through the purchasing process and collaborate with internal teams to ensure a seamless experience.

The ideal candidate is personable, results-driven, and able to meet or exceed sales targets while maintaining CRM records and staying informed about promotions.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Strong sales, persuasion, and negotiation abilities.
• Excellent active listening and customer needs assessment skills.

Responsibilities

• Engage with prospective and existing customers through phone, email, chat, or in-person channels as applicable.
• Understand customer needs and recommend suitable products or services.
• Provide accurate information about products, services, pricing, and promotions.
• Generate and follow up on sales opportunities.
• Assist customers throughout the sales process, from initial inquiry through purchase.
• Handle customer questions, concerns, and objections professionally.
• Build and maintain positive relationships with customers.
• Follow up with prospects and customers to increase sales and repeat business.
• Maintain accurate customer and sales information in the CRM or other company systems.
• Meet or exceed individual and team sales targets.
• Track sales activities, opportunities, and customer interactions.
• Collaborate with sales, customer service, and other internal teams to ensure a positive customer experience.
• Stay informed about products, services, promotions, and company sales processes.

Skills

Communication

Customer service

Sales skills

Active listening

Product presentation

Relationship building

Objection handling

Time management

Teamwork

CRM

Tools

CRM

Job description

Simera is seeking a motivated Sales Associate to help customers, drive sales, and contribute to revenue goals. The role requires proactive communication, product knowledge, and strong customer focus. You will guide customers through the purchasing process and collaborate with internal teams to ensure a seamless experience.

The ideal candidate is personable, results-driven, and able to meet or exceed sales targets while maintaining CRM records and staying informed about promotions.