Customer-Driven Sales Pro

Simera; San Francisco (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Simera is seeking a motivated Sales Associate to assist customers, generate sales, and contribute to revenue goals. You will communicate effectively, assess needs, recommend solutions, and guide customers through the purchasing process.

You will engage via phone, email, chat, or in-person channels; maintain CRM data, follow up on opportunities, and strive to meet or exceed sales targets.

Qualifications

• Experience in sales, retail, or customer service.
• Ability to identify customer needs and match solutions.
• Strong communication and interpersonal skills.
• Comfortable presenting products and handling objections.

Responsibilities

• Engage with customers via phone, email, chat, or in-person channels.
• Understand customer needs and recommend suitable products or services.
• Provide accurate information about products, services, pricing, and promotions.
• Generate and follow up on sales opportunities.
• Assist customers throughout the sales process, from inquiry to purchase.
• Handle questions, concerns, and objections professionally.
• Build and maintain positive relationships with customers.
• Follow up with prospects to increase sales and repeat business.
• Maintain accurate customer and sales information in the CRM.
• Meet or exceed individual and team sales targets.
• Track sales activities and customer interactions.
• Collaborate with teams to ensure a positive customer experience.
• Stay informed about products, promotions, and sales processes.

Skills

Customer-focused

Communication skills

Sales and negotiation

Active listening

Product presentation

Follow-up skills

Independent and team work

Time management

CRM proficiency

Tools

CRM systems

Email platforms

Chat platforms

Job description

Simera is seeking a motivated Sales Associate to assist customers, generate sales, and contribute to revenue goals. You will communicate effectively, assess needs, recommend solutions, and guide customers through the purchasing process.

You will engage via phone, email, chat, or in-person channels; maintain CRM data, follow up on opportunities, and strive to meet or exceed sales targets.