Sales Associate — Customer-Driven Growth

Simera; San Francisco (CA); On-site; USD 52,000 - 64,000; Full time

Job summary

Simera is seeking a motivated Sales Associate to assist customers, generate sales, and contribute to revenue goals. You will engage with customers across phone, email, chat, and in-person channels, understand their needs, and guide them through the purchasing process.

The role requires excellent verbal and written communication, strong customer service, and the ability to work independently or as part of a remote team when applicable.

Qualifications

• Previous experience in sales, retail, customer service, or a similar customer-facing role.
• Experience assisting customers and supporting sales activities.
• Ability to meet individual and team performance targets.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a remote team when applicable.

Responsibilities

• Engage with prospective and existing customers through phone, email, chat, or in-person channels as applicable.
• Understand customer needs and recommend suitable products or services.
• Provide accurate information about products, services, pricing, and promotions.
• Generate and follow up on sales opportunities.
• Assist customers throughout the sales process, from initial inquiry through purchase.
• Handle customer questions, concerns, and objections professionally.
• Build and maintain positive relationships with customers.
• Follow up with prospects and customers to increase sales and repeat business.
• Maintain accurate customer and sales information in the CRM or other company systems.
• Meet or exceed individual and team sales targets.
• Track sales activities, opportunities, and customer interactions.
• Collaborate with sales, customer service, and other internal teams to ensure a positive customer experience.
• Stay informed about products, services, promotions, and company sales processes.

Skills

Excellent communication

Customer service

Sales & negotiation

Active listening

Presentation skills

Follow-up & relationship-building

Objection handling

Time management

CRM proficiency

Teamwork

Independent work

Tools

CRM systems

Job description

Simera is seeking a motivated Sales Associate to assist customers, generate sales, and contribute to revenue goals. You will engage with customers across phone, email, chat, and in-person channels, understand their needs, and guide them through the purchasing process.

The role requires excellent verbal and written communication, strong customer service, and the ability to work independently or as part of a remote team when applicable.