Sales Associate: Customer-Driven, Remote-Ready

Simera; San Francisco (CA); On-site; USD 52,000 - 86,000; Full time

Job summary

Simera is seeking a motivated Sales Associate in San Francisco, CA, to assist customers, generate sales, and drive revenue goals. The role emphasizes understanding customer needs, recommending solutions, and guiding buyers through the purchasing process.

You will engage via phone, email, chat, or in-person channels, build relationships, and collaborate with internal teams to ensure a positive customer experience. Prior sales/customer service experience and strong communication are essential.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Strong sales, persuasion, and negotiation abilities.
• Excellent active listening and customer needs assessment skills.
• Ability to confidently present products or services.
• Strong follow-up and relationship-building skills.
• Ability to handle objections and challenging customer situations professionally.
• Strong organizational and time-management skills.
• Results-oriented mindset with a focus on achieving sales targets.
• Comfortable using CRM systems, email, chat platforms, and other digital tools.
• Ability to work independently and as part of a team.

Responsibilities

• Engage with prospective and existing customers through phone, email, chat, or in-person channels as applicable.
• Understand customer needs and recommend suitable products or services.
• Provide accurate information about products, services, pricing, and promotions.
• Generate and follow up on sales opportunities.
• Assist customers throughout the sales process, from initial inquiry through purchase.
• Handle customer questions, concerns, and objections professionally.
• Build and maintain positive relationships with customers.
• Follow up with prospects and customers to increase sales and repeat business.
• Maintain accurate customer and sales information in the CRM or other company systems.
• Meet or exceed individual and team sales targets.
• Track sales activities, opportunities, and customer interactions.
• Collaborate with sales, customer service, and other internal teams to ensure a positive customer experience.
• Stay informed about products, services, promotions, and company sales processes.

Job description

Simera is seeking a motivated Sales Associate in San Francisco, CA, to assist customers, generate sales, and drive revenue goals. The role emphasizes understanding customer needs, recommending solutions, and guiding buyers through the purchasing process.

You will engage via phone, email, chat, or in-person channels, build relationships, and collaborate with internal teams to ensure a positive customer experience. Prior sales/customer service experience and strong communication are essential.