Sales Associate: Remote & Customer-Driven Growth

Simera; San Francisco (CA); On-site; USD 42,000 - 68,000; Full time

Job summary

Simera in San Francisco is seeking a motivated Sales Associate to assist customers, generate sales, and contribute to revenue goals. You will engage with customers across channels, understand needs, and guide them through the purchasing process.

The role emphasizes proactive service, CRM usage, and collaboration with internal teams to ensure a positive customer experience. Strong communication and negotiation skills are essential to meet sales targets.

Qualifications

• Previous experience in sales, retail, or customer service.
• Ability to meet performance targets.
• Proficiency in English when dealing with customers.

Responsibilities

• Engage with prospective and existing customers via phone, email, chat, or in-person as applicable.
• Understand customer needs and recommend suitable products or services.
• Provide information about products, services, pricing, and promotions.
• Generate and follow up on sales opportunities.
• Assist customers through the sales process from inquiry to purchase.
• Handle questions, concerns, and objections professionally.
• Build and maintain positive relationships with customers.
• Follow up to increase sales and repeat business.
• Maintain accurate customer and sales information in CRM or other systems.
• Meet or exceed individual and team sales targets.
• Track sales activities, opportunities, and interactions.
• Collaborate with sales, customer service and other teams for a positive experience.
• Stay informed about products, promotions, and company processes.

Skills

Customer-focused selling

Verbal communication

Active listening

Relationship-building

Negotiation skills

Time management

Tools

CRM software

Email platforms

Chat platforms

Job description

Simera in San Francisco is seeking a motivated Sales Associate to assist customers, generate sales, and contribute to revenue goals. You will engage with customers across channels, understand needs, and guide them through the purchasing process.

The role emphasizes proactive service, CRM usage, and collaboration with internal teams to ensure a positive customer experience. Strong communication and negotiation skills are essential to meet sales targets.