Restoration Project Manager: Lead Crews & Growth

SERVPRO of Vacaville / Dixon; Castroville (CA); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Free food & snacks

Free uniforms

Health insurance

Paid time off

Training & development

Job summary

SERVPRO of Monterey Peninsula is seeking a Restoration Project Manager to oversee all aspects of assigned restoration projects and crews, driving operational excellence on active sites. This front-line leadership role emphasizes accurate scopes, estimates, scheduling, and client communication to deliver high-quality results.

Candidates should have 1+ year of management experience, 3+ years in the industry, and a valid driver’s license; higher education and IICRC certification are preferred.

Qualifications

• Valid driver’s license.
• High school diploma/GED; Associate degree or Bachelor’s degree preferred.
• At least 1 year of management and/or supervisory experience.
• At least 3 years of industry experience.
• IICRC certification a preferred.

Responsibilities

• Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software.
• Negotiate customer and/or client approval of project scope and estimate.
• Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors.
• Review job site documentation to support the services provided and ensure proper client requirements and billing process.
• Maintain written communication with customers, teammates, vendors, and insurance representatives.
• Manage production expenses including equipment, vehicles, and other material assets.
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
• Provide priority response to potential customers.
• Participate in recruiting, hiring, and training restoration teammates.

Skills

Management experience

Team leadership

Communication skills

Education

High school diploma/GED

Associate or Bachelor's preferred

Job description

SERVPRO of Monterey Peninsula is seeking a Restoration Project Manager to oversee all aspects of assigned restoration projects and crews, driving operational excellence on active sites. This front-line leadership role emphasizes accurate scopes, estimates, scheduling, and client communication to deliver high-quality results.

Candidates should have 1+ year of management experience, 3+ years in the industry, and a valid driver’s license; higher education and IICRC certification are preferred.