Disaster Restoration Project Lead

SERVPRO TEAM MONGAN; Salem (VA); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

401(k)

Bonus based on performance

Company car

Competitive salary

Job summary

SERVPRO Team Mongan is seeking a Restoration Project Manager to lead crews, manage projects, and guide customers through the recovery process. This hands-on leadership role combines field oversight, estimating, supervision, and clear communication to ensure satisfaction and quality from start to finish.

You will develop scopes of work, prepare estimates, coordinate crews and equipment, monitor progress, and maintain thorough project records while delivering reliable service and strong teamwork.

Qualifications

• Three years of restoration industry experience.
• At least one year of management or supervisory experience.
• A valid driver’s license.
• A high school diploma or GED.
• Strong leadership, organization, and problem‑solving skills.
• Clear communication and a customer‑focused approach.
• Comfort using technology and learning company software.

Responsibilities

• Lead projects from start to finish: develop accurate scopes of work and prepare estimates using company software.
• Keep customers informed and supported: maintain consistent communication with customers, teammates, vendors, and insurance representatives.
• Lead and develop your team: set clear expectations for workmanship, safety, and accountability, and provide direction to restoration crews.
• Maintain accurate project records: review job site documentation and ensure project files meet client requirements and support accurate billing.

Skills

Leadership

Project management

Communication

Problem-solving

Technology literacy

Customer service

Education

High school diploma or GED

Associate or bachelor’s degree (preferred)

Job description

SERVPRO Team Mongan is seeking a Restoration Project Manager to lead crews, manage projects, and guide customers through the recovery process. This hands-on leadership role combines field oversight, estimating, supervision, and clear communication to ensure satisfaction and quality from start to finish.

You will develop scopes of work, prepare estimates, coordinate crews and equipment, monitor progress, and maintain thorough project records while delivering reliable service and strong teamwork.