Restoration Project Lead: Drive Crews & Client Results

Monterey Peninsula Restoration LLC; Castroville (CA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Free food & snacks

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

First-class compensation

Superior benefits

Career progression

Professional development

Job summary

SERVPRO of Monterey Peninsula is hiring a Restoration Project Manager to oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.

You will handle scopes, estimates, scheduling, and client communications, ensuring quality and compliance while coordinating crews and subcontractors. Minimum 1 year in management, 3 years in the industry, and a valid driver’s license required; IICRC preferred.

Qualifications

• Valid driver’s license.
• High school diploma/GED; Associate degree or Bachelor’s degree preferred.
• At least 1 year of management and/or supervisory experience.
• At least 3 years of industry experience.
• IICRC certification a preferred.

Responsibilities

• Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software.
• Negotiate customer and/or client approval of project scope and estimate.
• Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors.
• Review job site documentation to support the services provided and ensure proper client requirements and billing process.
• Maintain written communication with customers, teammates, vendors, and insurance representatives.
• Manage production expenses including equipment, vehicles, and other material assets.
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
• Provide priority response to potential customers.
• Participate in recruiting, hiring, and training restoration teammates.

Skills

Leadership

Project management

Customer communication

Team coordination

Education

High school diploma/GED; Associate degree or Bachelor’s degree preferred

IICRC certification

Job description

SERVPRO of Monterey Peninsula is hiring a Restoration Project Manager to oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.

You will handle scopes, estimates, scheduling, and client communications, ensuring quality and compliance while coordinating crews and subcontractors. Minimum 1 year in management, 3 years in the industry, and a valid driver’s license required; IICRC preferred.