Restoration Project Manager — Client & Insurance Liaison

Emergency Restoration Xperts (ERX); Charlotte (NC); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Bonus/Commission

Dental Insurance

Disability Insurance

Life Insurance

Medical Insurance

Vision Insurance

401K Match

Paid Time Off

Company Phone

Fuel card

Job summary

Emergency Restoration Experts (ERX) seeks a full-time Project Manager Repairs to drive customer-focused project delivery and coordinate with our field teams. You will address customer concerns and ensure timely resolution while maintaining strong relationships with homeowners and insurers.

Ideal candidates bring experience in project leadership, interest in development or sales, and the ability to work evenings and weekends.

Qualifications

• Experience in business development, marketing, or sales.
• Ability to work evenings and weekends.
• Valid unrestricted driver’s license.
• Excellent command of MS Office and CRM Software.

Responsibilities

• Manage projects to provide customer service and support the team.
• Communicate effectively with homeowners and insurance adjusters.
• Act as secondary representative to clients.
• Provide metrics on revenue, costs, collections, and workload.

Tools

MS Office

CRM Software

Job description

Emergency Restoration Experts (ERX) seeks a full-time Project Manager Repairs to drive customer-focused project delivery and coordinate with our field teams. You will address customer concerns and ensure timely resolution while maintaining strong relationships with homeowners and insurers.

Ideal candidates bring experience in project leadership, interest in development or sales, and the ability to work evenings and weekends.