Restoration Project Manager

Servpro Industries, Inc.; Cambridge (MA); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

Simple IRA Matching

Paid Vacation and Sick Time

Job summary

A leading restoration services provider in Austin is seeking a Restoration Project Manager to oversee restoration projects and lead assigned crews. The role involves managing client relationships and ensuring operational excellence. Ideal candidates will have management experience, industry knowledge, and a high school diploma. Competitive salary ranging from $55,000 to $75,000 annually.

Qualifications

• At least 1 year of management and/or supervisory experience.
• At least 3 years of industry experience.
• IICRC certification preferred.

Responsibilities

• Oversee all aspects of assigned restoration projects.
• Negotiate customer approval of project scope and estimate.
• Schedule and coordinate crews and resources.

Skills

Management experience

Customer service

Team leadership

Education

High school diploma/GED

Job description

Servpro of North Rensselaer South Washington Counties is hiring a Restoration Project Manager!

We offer:

• First-class compensation
• Health Insurance
• Simple IRA Matching
• Paid Vacation and Sick Time

As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.

Key Responsibilities

• Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
• Negotiate customer and/or client approval of project scope and estimate
• Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
• Review job site documentation to support the services provided and ensure proper client requirements and billing process
• Maintain written communication with customers, teammates, vendors, and insurance representatives
• Manage production expenses including equipment, vehicles, and other material assets

Additional Responsibilities:

• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Provide priority response to potential customers
• Participate in recruiting, hiring, and training restoration teammates

Position Requirements

• Valid driver’s license
• High school diploma/GED
• At least 1 year of management and/or supervisory experience
• At least 3 years of industry experience
• IICRC certification are preferred
• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law

Compensation: $55,000.00 - $75,000.00 per year

Picture yourself here fulfilling your potential.

At SERVPRO ®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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The information above describes responsibilities, requirements, and other details relevant to the Restoration Project Manager role.