Restoration Production Manager

Servpro Industries, Inc.; Miami (FL); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Performance Bonus

Group Health Plan

Paid Time Off

Job summary

A leading restoration services provider in Miami is seeking an experienced Restoration Production Manager to oversee restoration projects and teams. The ideal candidate will have proven management and industry experience, ensuring high customer satisfaction while managing production expenses. Key responsibilities include negotiating project scopes, scheduling crews, and maintaining documentation. This role offers competitive compensation of $65,000 - $95,000 annually, along with benefits like a performance bonus and paid time off.

Qualifications

• At least 1 year of management and/or supervisory experience.
• At least 3 years of industry experience.
• IICRC certification a preferred.

Responsibilities

• Oversee all aspects of assigned restoration projects and crews.
• Ensure an accurate scope of work for projects.
• Manage production expenses including equipment and vehicles.

Skills

Project management

Customer satisfaction management

Team leadership

Job description

SERVPRO of Boynton Beach/South Miami is hiring a Restoration Production Manager!

SERVPRO of Boynton Beach/South Miami offers:

• First-class compensation
• Performance Bonus, Group Health Plan, Paid Time Off

As the Restoration Production Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.

Key Responsibilities

• Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
• Negotiate customer and/or client approval of project scope and estimate
• Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
• Review job site documentation to support the services provided and ensure proper client requirements and billing process
• Maintain written communication with customers, teammates, vendors, and insurance representatives
• Manage production expenses including equipment, vehicles, and other material assets

Additional Responsibilities:

• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Provide priority response to potential customers
• Participate in recruiting, hiring, and training restoration teammates

Position Requirements

• Valid driver’s license
• At least 1 year of management and/or supervisory experience
• At least 3 years of industry experience
• IICRC certification a preferred
• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law

Compensation: $65,000.00 - $95,000.00 per year

Picture yourself here fulfilling your potential.

At SERVPRO ® , you can make a positive difference in people’s lives each and every day! We’re seeking self‑motivated, proactive, responsible, and service‑oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry‑leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO ® career opportunities near you is easy! We look forward to hearing from you.

Are you willing to work weekend shifts? *

Do you have reliable transportation? *

Are you at least 18 years old? *

Our employment process requires an in-depth background check, are you willing to proceed with this application *