Restoration Project Lead - Quality, Safety & Client Care

Servpro Industries; Scottville (MI); Sur place; USD 45 000 - 70 000; Plein temps

Avantages offerts par ce poste

Health insurance

Paid time off

Vision insurance

401(k)

401(k) matching

Dental insurance

Competitive compensation

Superior benefits

Career progression

Professional development

Résumé du poste

SERVPRO of Manistee, Ludington and Cadillac is seeking a Restoration Supervisor to lead restoration projects on-site and ensure top-tier customer service. You will coordinate production activities, supervise technicians, and maintain safety and quality standards across assigned jobs.

The role emphasizes strong communication, hands-on supervision, and the ability to manage resources efficiently while delivering exceptional results for clients and the SERVPRO brand.

Qualifications

• Valid driver’s license.
• High school diploma/GED preferred.
• At least 1 year of experience in cleaning, restoration, or construction.
• IICRC certification a plus, not required.

Responsabilités

• Coordinate and perform production processes as scheduled and ensure quality control.
• Manage customer and client experience and online reviews.
• Supervise restoration technicians and communicate expectations.
• Document a detailed and accurate job file to support services.
• Manage labor and consumable item usage on assigned projects.
• Communicate progress with project manager and office staff.

Connaissances

Physical stamina

Team supervision

Communication skills

Valid driver's license

Formation

High school diploma or GED

IICRC certification (preferred)

Description du poste

SERVPRO of Manistee, Ludington and Cadillac is seeking a Restoration Supervisor to lead restoration projects on-site and ensure top-tier customer service. You will coordinate production activities, supervise technicians, and maintain safety and quality standards across assigned jobs.

The role emphasizes strong communication, hands-on supervision, and the ability to manage resources efficiently while delivering exceptional results for clients and the SERVPRO brand.