Restoration Supervisor: Project Lead & Quality Control

SERVPRO of Birmingham North; Dallas (TX); In loco; USD 65.000 - 80.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Bonus based on performance

Company car

Competitive salary

Dental insurance

Descrizione del lavoro

SERVPRO is seeking a Restoration Supervisor. The role involves coordinating, monitoring, and performing work on projects to fulfill service needs and enhance the customer experience. You will supervise restoration technicians, manage labor and consumables, and maintain detailed job files.

The position emphasizes OSHA-compliant practices, asset protection, and coaching staff, with a focus on delivering superior client satisfaction on each job.

Competenze

• High school diploma or GED preferred.
• Valid driver’s license required.
• At least 1 year of experience in cleaning, restoration, or construction.
• IICRC certification is a plus, not required.

Mansioni

• Coordinate and perform production processes as scheduled and ensure quality control.
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
• Communicate clear expectations to restoration technicians and supervise their activities.
• Document a detailed and accurate job file to support the services provided.
• Manage labor and consumable item usage on assigned projects.
• Communicate with restoration project manager and office staff on project progress and issues.

Conoscenze

Leadership

Customer service

Communication

Formazione

High school diploma/GED (preferred)

IICRC certification (plus)

Descrizione del lavoro

SERVPRO is seeking a Restoration Supervisor. The role involves coordinating, monitoring, and performing work on projects to fulfill service needs and enhance the customer experience. You will supervise restoration technicians, manage labor and consumables, and maintain detailed job files.

The position emphasizes OSHA-compliant practices, asset protection, and coaching staff, with a focus on delivering superior client satisfaction on each job.