Restoration Operations Supervisor — Customer & Crew Leadership

SERVPRO of Carbondale/Marion; Bloomington (IN); On-site; USD 50,000 - 70,000; Full time

Job summary

SERVPRO of Carbondale/Marion in Bloomington, Indiana is seeking a Restoration Supervisor to oversee all aspects of restoration projects and lead Production/Restoration crews.

The ideal candidate will ensure customer satisfaction and operational excellence, manage project scopes, and provide training for staff. Candidates must have a minimum of 3 years of operational experience, including supervisory experience.

Qualifications

• Minimum 3 years of experience in operations.
• Minimum 1 year management and/or supervisory experience.
• Experience in cleaning, restoration, or construction preferred.

Responsibilities

• Oversee all aspects of assigned restoration projects.
• Manage the customer experience and overall satisfaction.
• Schedule crews and resources for active projects.
• Train and recruit Production/Restoration personnel.

Skills

Management skills

Interpersonal skills

Communication skills

Leadership skills

Education

High School Diploma/GED

Associates or Bachelors degree

Industry certifications

Job description

SERVPRO of Carbondale/Marion in Bloomington, Indiana is seeking a Restoration Supervisor to oversee all aspects of restoration projects and lead Production/Restoration crews.

The ideal candidate will ensure customer satisfaction and operational excellence, manage project scopes, and provide training for staff. Candidates must have a minimum of 3 years of operational experience, including supervisory experience.