Restoration Lead: Field Projects & Client Experience
Servpronorthnaples
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Benefits offered by this job
Job summary
SERVPRO of North Naples is hiring a Restoration Supervisor to oversee production activities and coordinate crews on restoration projects. This role emphasizes safety, quality, and a positive customer experience on site.
The position requires a valid driver’s license and at least 1 year of cleaning/restoration/construction experience; IICRC certification is a plus but not required. Growth opportunities exist within our SERVPRO network.
Qualifications
- Valid driver's license is required.
- High school diploma or GED is preferred.
- At least 1 year of experience in cleaning, restoration, or construction.
- IICRC certification is a plus but not required.
Responsibilities
- Coordinate and perform production processes as scheduled and ensure quality control
- Manage the customer and client experience and overall customer satisfaction tracked with online reviews
- Communicate clear expectations to restoration technicians and supervise their activities
- Document a detailed and accurate job file to support the services provided
- Manage labor and consumable item usage on assigned projects
- Communicate with restoration project manager and office staff on project progress and issues
Skills
Education
Job description
SERVPRO of North Naples is hiring a Restoration Supervisor to oversee production activities and coordinate crews on restoration projects. This role emphasizes safety, quality, and a positive customer experience on site.
The position requires a valid driver’s license and at least 1 year of cleaning/restoration/construction experience; IICRC certification is a plus but not required. Growth opportunities exist within our SERVPRO network.
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