Restoration Crew Lead: Frontline Field Supervisor

ServiceMaster Clean of Fraser Valley; Austin (TX); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Training & development

Vision insurance

401(k)

401(k) matching

Competitive salary

Dental insurance

Career progression

Professional development

Job summary

SERVPRO is hiring a Restoration Crew Chief to lead on-site restoration projects and ensure high-quality service. This role acts as the front-line representative of the SERVPRO brand, coordinating, monitoring, and performing work activities to meet service needs and enhance customer experience.

The position requires a valid driver's license, at least 1 year of restoration/construction experience, and a high school diploma or GED preferred.

Qualifications

• Valid driver's license is required.
• High school diploma or GED preferred.
• At least 1 year of experience in cleaning, restoration, or construction.

Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control.
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
• Communicate clear expectations to restoration technicians and supervise their activities.
• Document a detailed and accurate job file to support the services provided.
• Manage labor and consumable item usage on assigned projects.
• Communicate with restoration project manager and office staff on project progress and issues.

Skills

Valid driver's license

OSHA safety awareness

Education

High school diploma/GED (preferred)

Job description

SERVPRO is hiring a Restoration Crew Chief to lead on-site restoration projects and ensure high-quality service. This role acts as the front-line representative of the SERVPRO brand, coordinating, monitoring, and performing work activities to meet service needs and enhance customer experience.

The position requires a valid driver's license, at least 1 year of restoration/construction experience, and a high school diploma or GED preferred.