Restoration Crew Lead: Frontline Field Supervisor

IICRC; Austin (TX); Hybrid; USD 48.000 - 62.000; Vollzeit

Benefits dieser Stelle

Free uniforms

Health insurance

Training & development

Vision insurance

401(k)

401(k) matching

Competitive salary

Dental insurance

Career progression

Professional development

Zusammenfassung

SERVPRO is hiring a Restoration Crew Chief to lead on-site restoration projects and ensure high-quality service. This role acts as the front-line representative of the SERVPRO brand, coordinating, monitoring, and performing work activities to meet service needs and enhance customer experience.

The position requires a valid driver's license, at least 1 year of restoration/construction experience, and a high school diploma or GED preferred.

Qualifikationen

• Valid driver's license is required.
• High school diploma or GED preferred.
• At least 1 year of experience in cleaning, restoration, or construction.

Aufgaben

• Coordinate and perform production processes as scheduled and ensure quality control.
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
• Communicate clear expectations to restoration technicians and supervise their activities.
• Document a detailed and accurate job file to support the services provided.
• Manage labor and consumable item usage on assigned projects.
• Communicate with restoration project manager and office staff on project progress and issues.

Kenntnisse

Valid driver's license

OSHA safety awareness

Ausbildung

High school diploma/GED (preferred)

Jobbeschreibung

Benefits:

• Free uniforms
• Health insurance
• Training & development
• Vision insurance
• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance

Servpro is hiring a Restoration Crew Chief!

Benefits

Servpro offers:

• Competitive compensation based on experience
• Superior benefits
• Career progression
• Professional development

And more!

As the front-line representative of the SERVPRO® brand, the Restoration Crew Chiefdemonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Key Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicate clear expectations to restoration technicians and supervise their activities
• Document a detailed and accurate job file to support the services provided
• Manage labor and consumable item usage on assigned projects
• Communicate with restoration project manager and office staff on project progress and issues

Additional Responsibilities:

• Communicate and follow all OSHA guidelines for job safety
• Manage assets by protecting and using equipment and materials properly
• Coach and train restoration technicians

Position Requirements

• Valid driver’s license
• High school diploma/GED (preferred)
• At least 1 year of experience in cleaning, restoration, or construction
• IICRC certification a plus, not required

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.