Restoration Project Lead — Manage Crews & Clients

iicrc-careers; Pelham (AL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Company car

Competitive salary

Dental insurance

Flexible schedule

First-class compensation

Superior benefits

Career progression

Professional development

Job summary

Servpro is hiring a Restoration Project Manager to oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.

The role requires a valid driver’s license, 1+ year of supervisory experience, and 3+ years in the industry; IICRC certification is preferred. This on-site leadership role offers growth opportunities within Servpro franchises.

Qualifications

• Valid driver’s license is required.
• High school diploma/GED; Associate degree or Bachelor’s degree preferred.
• At least 1 year of management and/or supervisory experience.
• At least 3 years of industry experience.
• IICRC certification is preferred.

Responsibilities

• Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software.
• Negotiate customer and/or client approval of project scope and estimate.
• Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors.
• Review job site documentation to support the services provided and ensure proper client requirements and billing process.
• Maintain written communication with customers, teammates, vendors, and insurance representatives.
• Manage production expenses including equipment, vehicles, and other material assets.
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
• Provide priority response to potential customers.
• Participate in recruiting, hiring, and training restoration teammates.

Education

High school diploma/GED

Associate degree or Bachelor’s degree preferred

Job description

Servpro is hiring a Restoration Project Manager to oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.

The role requires a valid driver’s license, 1+ year of supervisory experience, and 3+ years in the industry; IICRC certification is preferred. This on-site leadership role offers growth opportunities within Servpro franchises.