Restoration Field Supervisor - Client Experience Leader

SERVPRO of Bountiful; North Salt Lake (UT); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Superior benefits

Career progression

Professional development

And more!

Job summary

SERVPRO of Bountiful is seeking a Restoration Supervisor to coordinate, monitor, and perform production activities on restoration projects, ensuring a positive customer experience and adherence to safety standards.

The role emphasizes supervising technicians, managing resources, and documenting detailed job files to support service delivery and project progress. A driver’s license and prior restoration experience are required or preferred.

Qualifications

• Valid driver’s license.
• High school diploma/GED (preferred).
• At least 1 year of experience in cleaning, restoration, or construction.
• IICRC certification a plus, not required.

Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control.
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
• Communicate clear expectations to restoration technicians and supervise their activities.
• Document a detailed and accurate job file to support the services provided.
• Manage labor and consumable item usage on assigned projects.
• Communicate with restoration project manager and office staff on project progress and issues.
• Communicate and follow all OSHA guidelines for job safety.
• Manage assets by protecting and using equipment and materials properly.
• Coach and train restoration technicians.

Education

High school diploma / GED

Job description

SERVPRO of Bountiful is seeking a Restoration Supervisor to coordinate, monitor, and perform production activities on restoration projects, ensuring a positive customer experience and adherence to safety standards.

The role emphasizes supervising technicians, managing resources, and documenting detailed job files to support service delivery and project progress. A driver’s license and prior restoration experience are required or preferred.