IICRC-Certified Restoration Supervisor — Lead Projects

Servpro of Dover/Middletown

Dover (DE)

On-site

USD 52,000 - 76,000

Full time

14 days+

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Benefits offered by this job

Free food & snacks

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

401(k)

401(k) matching

Bonus based on performance

Company car

Competitive compensation - Hourly Rate

Job summary

SERVPRO of Dover/Middletown is seeking an IICRC Certified Restoration Supervisor to lead restoration projects and ensure top customer service. You will coordinate, monitor, and perform work, while safeguarding safety standards and quality across jobs.

Ideal candidates have a valid driver’s license and 1+ year in cleaning/restoration or construction, with IICRC certification a plus. Strong communication and team supervision are essential for success.

Qualifications

Valid driver’s license is required.
High school diploma or GED preferred.
At least 1 year of experience in cleaning, restoration, or construction.
IICRC certification is a plus, not required.

Responsibilities

Coordinate and perform production processes as scheduled and ensure quality control.
Manage the customer and client experience and overall customer satisfaction.
Communicate clear expectations to restoration technicians and supervise their activities.
Document a detailed and accurate job file to support the services provided.
Manage labor and consumable item usage on assigned projects.
Communicate with project manager and office staff on progress and issues.
Follow OSHA guidelines for job safety.
Coach and train restoration technicians.