Restoration Crew Chief | Lead Projects & Quality

SERVPRO of Marshall, Starke, Pulaski & Fulton Counties; Plymouth (IN); On-site; USD 34,000 - 55,000; Full time

Benefits offered by this job

Competitive compensation

Advancement opportunities

Career progression

Professional development

On-call pay

Job summary

SERVPRO of Marshall, Starke, Pulaski & Fulton Counties is seeking a Restoration Supervisor to oversee front-line restoration projects. The role focuses on coordinating production, supervising technicians, and ensuring top customer satisfaction across projects in our service area.

The ideal candidate has at least 2 years in restoration, a valid driver’s license, and preferred IICRC/ASA certifications. The position emphasizes safety, quality control, and effective communication with project teams.

Qualifications

• Valid driver’s license is required.
• High school diploma or GED preferred.
• At least 1 year of experience in cleaning, restoration, or construction.
• Minimum 2 years in the restoration industry.

Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control.
• Manage the customer and client experience and online reviews.
• Communicate clear expectations to restoration technicians and supervise their activities.
• Document a detailed and accurate job file to support the services provided.
• Manage labor and consumable item usage on assigned projects.
• Communicate with restoration project manager and office staff on project progress and issues.
• Follow OSHA guidelines for job safety.
• Coach and train restoration technicians.

Skills

Leadership

Communication

Attention to detail

Customer service

Project management

Education

High school diploma/GED (preferred)

Tools

IICRC Certification

ASA Certification

Job description

SERVPRO of Marshall, Starke, Pulaski & Fulton Counties is seeking a Restoration Supervisor to oversee front-line restoration projects. The role focuses on coordinating production, supervising technicians, and ensuring top customer satisfaction across projects in our service area.

The ideal candidate has at least 2 years in restoration, a valid driver’s license, and preferred IICRC/ASA certifications. The position emphasizes safety, quality control, and effective communication with project teams.