Restoration Crew Chief | Lead Projects & Growth

IICRC; Austin (TX); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Competitive benefits

Advancement opportunities

Career progression

Professional development

On-call pay

Job summary

Servpro of Marshall, Starke, Pulaski, Fulton, Howard & Tipton Counties is hiring a Restoration Supervisor to lead field operations, coordinate production, ensure quality, and deliver a positive customer experience. You will supervise restoration technicians, manage labor and materials, document job files, and communicate with project managers and office staff.

OSHA guidelines apply; a valid driver license and 1+ year in restoration or related fields preferred; minimum 2 years of industry

Qualifications

• Valid driver’s license is required.
• High school diploma or GED preferred.
• At least 1 year of experience in cleaning, restoration, or construction.

Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control.
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
• Communicate clear expectations to restoration technicians and supervise their activities.
• Document a detailed and accurate job file to support the services provided.
• Manage labor and consumable item usage on assigned projects.
• Communicate with restoration project manager and office staff on project progress and issues.

Skills

Leadership

Attention to detail

Customer service

Communication

Safety awareness

Education

High school diploma/GED

Job description

Servpro of Marshall, Starke, Pulaski, Fulton, Howard & Tipton Counties is hiring a Restoration Supervisor to lead field operations, coordinate production, ensure quality, and deliver a positive customer experience. You will supervise restoration technicians, manage labor and materials, document job files, and communicate with project managers and office staff.

OSHA guidelines apply; a valid driver license and 1+ year in restoration or related fields preferred; minimum 2 years of industry